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January 3, 2012 @ 1:00 AM
Showtime
MSG Goes Dark on TWC

Happy New Year Time Warner Cable subs in NYC… Your sports channels MSG Network and MSG+ are no longer on your TV lineup. With renewals and retrans disputes all the rage these days, it seems TWC and MSG just couldn't come together in time to avoid a black-out.

Time Warner Cable brass says MSG is demanding a 53% increase for its programming after reaching an agreement last year that increased the company's rate by 6.5%. MSG holds those figures to be "categorically untrue," as MSG higher-ups say all the net wants is for the cable company to value MSG's programming the same as other providers… "nothing more, nothing less."

Until the two sides come to an agreement, games from the New York Knicks, Rangers and Islanders; the Buffalo Sabres and New Jersey Devils will be unavailable to TWC subs. MSG says there's no deal to be made and is urging sports fans to switch providers.

Stay tuned... •
Survey: Netflix Bombs on Customer Satisfaction

Netflix was one of the worst companies in customer satisfaction this holiday season. According to the research firm ForSee, the embattled video service experienced the largest drop in customer satisfaction among all online retailers surveyed.

Said ForSee CEO Larry Freed: "Netflix totally misread its customer base and is paying the price, damaging its brand among consumers and investors."

For the record, previous ForSee surveys had pegged Netflix near the top of companies that score the best on customer satisfaction… namely Amazon. (The online retailer has lead the firm's satisfaction survey for 14 consecutive polls.) Other notable performances include Overstock.com (last among online retailers) and tech retailer TigerDirect.com (the survey's largest gain in satisfaction). •
Etc.: What's Next for T-Mobile? - LightSquared Gets Reprieve - Murdoch Tweets!

M&A: AT&T's bill of $3B and some spectrum is a hefty price to pay for a failed takeover of T-Mobile. But as parent company Deutsche Telekom maintains its desire to exit the U.S., what happens to T-Mobile going forward? Politic365 (via MMTC) says $3B could fund a nice makeover

Rules & Regs: Still no regulatory decision on the LightSquared front as of yet, but Sprint Nextel gave the wireless start-up a 30-day extension to get the FCC's blessing to operate its network. Regulatory approval is a condition of a 15-year spectrum/equipment agreement between the two companies. WSJ has details.

Rumor Mill: Bad Apples. HuffPost put together a list of the worst Apple rumors of 2011.

SkyREPORT: In response to growing concerns over internet censorship, people are devising ways to launch their own satellites and keep communication free from threats to free expression. BBC has this report from the Chaos Communication Congress in Berlin.

Retail: Talk about trickle-down economics… Forbes says Best Buy is trickling itself right out of business.

Over, Up & Under There: Fox Latin America is apologizing for a poll it posted on its Facebook page that asked if Jews killed Jesus.

People: "My resolutions, try to maintain humility and always curiosity." The words of wisdom? Rupert Murdoch via his new Twitter account. Follow along: @rupertmurdoch. --- Apple's Tim Cook and Disney's Tom Staggs & Jay Rasulo made the WSJ's top-12 CEOs to watch in 2012.

Obit: Condolences to the family and friends of Doug Sellars (50), Fox Sports Media Group EVP, who passed away on Friday after suffering a heart attack.

Letters to the Editor (Re: Monday's Maxwell):

Will there be a reality show that can replace the series of Republican Presidential Candidate Debates? I think it will be Survivor: Capitol Hill. After all, government has become all about winning the big 'bucks.' - Ken Tower

• I don't have all the answers, but I see this retrans thing and the cost of sports programming to pay tv subs coming to a head. It is my understanding that Dish and Disney will have to negotiate a new deal after 12/31/12 (and) I think Charlie Ergen will dig in his heels and tell Disney 'no dice.' I think Charlie is willing to call Disney's bluff and risk the ire of Dish subs. Should Disney/ESPN disappear from Dish, it is my position that it is NOT coming back. I have stated that somewhere along the line that a major provider is going to tell the sports programmers "talk to the hand." This may just be that time.

Predictions: 3D will not catch on as anticipated... a la carte will get a serious look... the Telecom Act will not be touched until after the 2012 Election... Political ad spending will reach stratospheric levels. The stock and commodities markets will remain as volatile as ever. Who is Keith Olbermann? The SCOTUS should remain now and forever TV free.... Should Obama win the White House and the GOP regains control of the Senate, Obama will become the nation's first 4 year lame duck president.... Sports nets will eventually be on their own tier. Otherwise it's pay per view. -Ken Young

(Re: Friday's SkyBOX):

• Bull. I think DISH is on the right path; only losing 500K subs in the worst economic times in our lifetime is GREAT. There are 500K less people in homes right now because of this economy. And look at the assets Charlie has put together to have DISH in a position to get the next wave of customers (mobile TV and data). Also just look at the stock price and you can see DISH is on the right track. -Kevin Smith

--- Catch today's media market news in The Evening BRIDGE. •

 
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